FAQs

 

Frequently Asked Questions

How do I place an order?

Firstly, add the products you would like to your basket, Then go to checkout and follow the steps given to you. Alternatively you can call us on 01452 521784 to place an order over the phone.

When will it be ready?

Orders are usually ready within 24 hours. You will receive an email to tell you when your order is ready to be collected.  

Is there a minimum order?

No we have no minimum order required.

Do you deliver or ship orders?

Enjoy the convenience of shopping online with the flexibility of picking up your order at your preferred store location. Our "Collect in Store" service allows you to browse our full range of products online, make your purchase, and collect your items in-store at a time that suits you—saving you delivery costs and time. We offer the option of a quick and easy store collection at Southgate Street, Gloucester or High street, Cheltenham. We also offer home delivery in the Tewkesbury area. We will be delivering on Fridays late afternoon/early evening. All orders must be placed by Wednesday at midnight. Areas we deliver to are; Tewkesbury Town, Newtown, Mitton, Priors Park, Wheatpieces, Walton Cardiff, Stonehills & Ashchurch. For other enquiries please call. Place your order online and select shipping.